Information We Collect
Personal Data You Provide Us
Personal Information: When you interact with our Services, reserve childcare, contact us with inquiries or create an account to access the Services, we collect information you voluntarily give us that alone (e.g., your name, email address, home address, telephone number, and payment card information), or in combination with other information could be used to identify you.
Other Information: In order to help us connect you with available childcare providers, and to allow those childcare providers to take care of your child, we may ask for information about your child such as their name, age/date of birth, allergies, food restrictions, special needs, health information, and emergency contact information.
Location Information: We may collect and use your location information (for example, by using the GPS on your mobile device) to provide certain functionality of our Service like allowing you to see nearby childcare providers with available space. We may also use your location information in an aggregate way, as described below in the “Aggregated Personal Data” section.
Information We Receive Automatically From Your Use of the Site and App
When you visit, use and interact with the Site or App, we may receive certain information about your visit, use or interactions that alone cannot identify you. For example, we may monitor the number of people that visit our Site, peak hours of visits, which page(s) are visited on our Site, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access and visit our Site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and Site-navigation patterns. In particular, the following information is created and automatically logged in our systems:
Cookies: In operating the Services, we may use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Services gives to your browser when you access the Services. Our cookies help provide additional functionality to the Services, including helping us analyze Services usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit to the Site. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Service features.
How We Use Your Information
We use Personal Data and other information for the following purposes:
Marketing: We may use your information to contact you in the future to tell you about products or services, including childcare opportunities, we believe may be of interest to you. If we do, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
Aggregated Data: We may aggregate the information that we collect and use such aggregated data for commercial, statistical and market research purposes, including sharing it with affiliates, third parties and business partners. This data may include location information derived from your IP address or, if authorized, from the GPS of your mobile device.
Sharing and Disclosure
We may share personal information with certain third parties without further notice to you unless required by law in the following circumstances:
Childcare Providers/Reviews: In order to provide you with the Services, we will share certain of your Personal Data, such as your name and contract information, and the information you provide about your child with the childcare providers you select so they can keep your child safe and happy. In addition, your reviews and ratings of childcare providers (which may be attributed to you by first name and last initial and include information that is personal to you) may be viewed by other users of the Service.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, bankruptcy, or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants, Vendors, and Service Providers: Like many businesses, we sometime hire other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (v) protect against legal liability.
Information Access and Choice
You can contact us or log in to your account to do the following at any time:
California Privacy Rights
Third Party Marketing: To opt out of sharing your Personal Data with third parties for their direct marketing purposes, please email us at firstname.lastname@example.org and clearly state your request, including your name, mailing address, email address and phone number.
Links to Other Websites
Integrating Social Networking Services
You may also have the option of posting your Services activities to Social Networking Services when you access content through the Services (for example, you may post to Facebook that you performed an activity on the Service); you acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Networking Services you have enabled will be able to view such activity.
You use the Services at your own risk. We use industry-standard precautions, including technical and administrative measures, to protect your Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us in connection with the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services or e-mail. Please keep this in mind when disclosing any Personal Data to us via the Internet.
Last Revised on October 12, 2018